Effective Date: 11.29.2005
The Sheetz name and reputation were built on a foundation of total
customer focus. Therefore, this online privacy statement tells you about
the information Sheetz and/or affiliates may collect through the
services available on our web site, Sheetz.com (the "Site") and other
consumer electronic services that we provide, how we use that
information and how you can opt out of certain uses of information we
may collect. By using our services and accessing our Site, you are
consenting to the information collection and use practices described in
this statement, as modified from time to time by us. We reserve the
right to alter this privacy statement at any time and in any way we deem
necessary. If we decide to change our privacy statement, we will post a
new statement on our Site and change the date at the top of the
statement. Therefore, we encourage you to check the date of our privacy
statement whenever you visit this Site for any updates or changes and
ensure that you understand how any personal information that you provide
may be used.
Information About You. We collect
several types of information on our Site. We collect "Personal
Information", which generally speaking is information that can be used
to identify you individually, such as your name and address. We also
collect "Non-personal Information", which is information about you that
does not itself identify you individually. Examples of Non-personal
Information include age range and gender. We also collect "Aggregate
Information", which is information about use of our site, such as pages
visited on our Site. The information we collect depends on what services
you use on our Site. The following is a more detailed explanation of
these types of information as well as when and how we collect and use
Personal and Non-Personal Information. Registration and Transactional Data. When you register on our Site, we
may collect various kinds of Personal Information including your name,
e-mail address, home address, and home phone number. We also collect and
store access information related to your account including guest name
and user password. When you make purchases from our Site, we may collect
purchasing information such as product orders, shipping address(es),
and temporary credit card information that is deleted once the
transaction has completed.
Surveys. From time-to-time we may
post surveys on our Site. The surveys may request demographic
information (such as age range, gender, areas of interest, and
familiarity with Sheetz channels, products and services), personal
information (such as name, address, and contact information) and
customer feedback. Participation in these requests is completely
voluntary and with each request you will have the choice of whether or
not to disclose information. Such survey information will be used to
improve your overall experience at Sheetz.
Customer Correspondence. We may
collect information that identifies you personally when you submit
comments, questions or suggestions through any collection method on our
Chat Rooms. Our Site may have chat
rooms, discussion boards, online forums and other interactive
technologies that allow individual comments and messages to be tied to a
guest's name or e-mail address. Any information you post in such forums
is public information and Sheetz cannot control what uses third parties
may make of personal information you share in such forums.
Resumes. If you are interested in
applying for a job with Sheetz, we may collect your resume and may
retain it and any information contained within for a period of time as
required by law. Resumes you submit for job applications will not be
used for marketing purposes.
Use of Your Personal and Non-Personal Information. Except as disclosed in this statement, we do not sell or disclose
information that identifies our guests personally or makes it possible
for other non-affiliate parties to contact them directly without our
guests' consent. We may use, sell, disclose, or otherwise dispose of
Personal Information we collect in the following circumstances:
Internal Analysis and Promotions. We may use information about you for our own internal statistical,
design, operational purposes such as to estimate our audience size;
measure aggregate traffic patterns; and understand demographic, customer
interest, purchasing and other trends among our guests and customers.
We may also use your Personal Information for the marketing and/or
promotion of our products or services. We may outsource all of these
tasks to third parties on a confidential basis.
Co-Branded Service Offerings. We may share this information with certain businesses with whom Sheetz
has formed a strategic alliance. You may be able to identify these
businesses because Sheetz has authorized them to display co-branded Web
pages or links to Sheetz. These strategic partners are requested to
clearly state their individual privacy policies on their own web sites
or promotional materials. Sheetz assumes no responsibilities for our
partners' sites and/or policies.
Transaction Processing. We may use your Personal Information to create a convenient and
easy-to-use shopping process that includes an online "shopping cart"
that allows you to track selected products and proceed through purchase.
Also we may share transactional information with entities as is
necessary to process credit card payments or other purchasing or
Third-Party Offers. We may arrange to have marketing and promotional information of other
companies sent to you that we think might be of interest to you.
Legal Requirement. We may disclose personal information:
to conform with the law, respond to claims or
comply with legal process served on Sheetz (e.g., a lawful subpoena,
warrant or court order);
to enforce or apply our policies or agreements (including to initiate, render, bill, and collect for amounts owed to us);
to protect and defend our or our user's
rights or property, the Site, our employees, guests or the public,
including fraudulent, abusive, or unlawful use of, our Site or the
Sheetz Card; or
if we reasonably believe that an emergency
involving immediate danger of death or serious physical injury to any
person requires disclosure of communications or justifies disclosure of
records without delay.
Aggregate Information. We collect
Aggregate Information about you and your use of our Site whenever you
visit us online. For instance, we may collect various forms of "click
stream" information such as entry and exit points for our Site (i.e.,
referring URL's or domains), site traffic statistics, page views,
impressions, and operating system and browser type. In addition, when
users request pages on our Site, our servers automatically log their IP
addresses. An IP address is a number that is automatically assigned to
your computer whenever you are surfing the Web.
We may also use third-party software that tracks traffic directed to
Sheetz.com from affiliate Web sites and the purchases that result from
this traffic. This information is aggregated and is not tied to an
This Aggregate Information generally will not personally identify you
or be correlated to you individually for external purposes. We may
collect, compile, store, publish, promote, report, sell, or otherwise
disclose or use any and all Aggregate Information, provided that, such
information does not personally identify you. When we share such
information with other companies, it is not traceable to any particular
user, and will not be used to contact you. If we do correlate any
Aggregate Information to you, such information will be treated like any
other Personal Information under this statement.
Cookies. We may make use of
"cookies" on our Site. Cookies are small text files that are stored on a
user's computer by a Web server based on the permissions set in a
user's browser software. A cookie itself is not designed or intended to
read any information from a user's computer (other than the contents of
the cookie); rather, it is an identifier used by the Web site that
originally placed it on your hard drive. The actual contents of the
cookie information can be retrieved by the same server to identify the
computer and subsequently to customize, monitor, or regulate the use of a
site based on information stored on the host server. Therefore, cookies
only identify the user's computer to the Web site which may correlate
other information, including personally identifying information, with
functions of our Site such as to correlate online ordering information
for purchases you may make while at the Site (if any), tailor the Site
to your preferences or interests, or customize promotions or marketing.
In addition, cookies allow us to track use of the Site to determine
those areas which are useful or popular and those that are not thereby
enabling us to improve and update the Site effectively.
You may adjust your Web browsers to either alert you of the use of
cookies or refuse to accept cookies entirely. For Internet Explorer or
AOL users, you can click on the "Start" button and then select Control
Panel, Internet Options and the Security tab. If you click on the
"Custom" button, you will be able to see the cookie options. For
Netscape users, in the browser, select File, Preferences and then
Advanced to view the cookie options. Be aware that if you elect not to
accept cookies, the Site may not function properly or permit access.
Use of Web Beacons. We may use Web
beacons on our site or other sites and may permit third parties to place
them on our site to monitor the effectiveness of advertising or for
other legitimate purposes. A Web beacon is a small, graphic image on a
Web page, Web-based document or in another electronic document (i.e.
email message) that is designed to allow the site owner or a third party
to monitor who is visiting a site. Web beacons are often invisible to
the user because they are typically very small (only 1-by-1 pixel) and
the same color as the background of the Web page, document or e-mail
message. Web beacons are represented as HTML IMG tags in the Web page;
users can click on "view profiles" of the web page to see whether the
page is using a web beacon.
Web beacons collect the IP address of the computer that the Web
beacon is sent to, the URL of the page the Web beacon comes from and the
time it was viewed. Web beacons can also be linked to personal
information. For example, advertising networks use Web beacons to add
information to a personal profile of what sites a person is visiting and
to determine what banner ads to display based on the profile. Another
use of Web beacons is to provide an independent accounting of how many
people have visited a particular Web site. Web beacons are also used to
gather statistics about Web browser usage at different places on the
Information Security. We limit
access to personal information about you to those employees and agents
who need to know the information to provide products and services to
you. We maintain physical, electronic and procedural safeguards that
comply with established regulations to protect personal information and
we regularly review our security standards and procedures to protect
against unauthorized access to personal information.
We make an effort to ensure, but cannot guarantee, that all
designated affiliates or partners agree to maintain the confidentiality,
security and integrity of the personal information they obtain through
data acquisition on behalf of Sheetz and agree to the same level of
privacy safeguards that Sheetz itself provides to its users.
Third-Party Links. The Site may
contain links to third-party sites, applications, or services that we
feel may be of use to our customers. Such areas have established their
own respective policies and practices regarding privacy and data
collection. Sheetz, Inc. is not responsible for these third-party sites,
applications, or services. We recommend consulting their published
policies if you have specific concerns or questions.
Children Under 13. The Site is
intended for a general audience over the age of 13. Being such, Sheetz
does not knowingly collect, store or aggregate Personal and/or
Non-personal information from children under the age of 13.
Opting-Out of Promotional Materials. As noted above, we may use your e-mail address and other contact
information provided to us through the Site or other programs to send
you promotional materials from us or third parties. If you do not want
to receive such promotional information, you can change your privacy
preference and remove yourself from our e-mail list at any time by
sending a message to firstname.lastname@example.org requesting removal from the
list. Please be aware that such a request does not generate an automatic
response. Therefore, it can take up to 1 week for the removal to be
complete. During which time, you may continue receiving materials.
Notwithstanding any preference that you select, we may contact you
from time to time to provide services that you have requested or for
customer service matters, such as responding to service-related
inquiries, updating our policies, or notifying you of changes to
If you have any questions about our privacy statement or our use of
your Personal Information you can contact us by using any of the
Mail: Sheetz, Inc.
5700 Sixth Ave.
Altoona, PA 16602